by FolioLive ← foliolive.link

SMS Opt-In & Consent

How callers and customers opt in to receive SMS from FolioLive, operated by Drupefruit LLC, on toll-free numbers 833-FOLIO50 (833-365-4650) and 877-70-FOLIO (877-703-6546).

Effective date: May 15, 2026

Overview

FolioLive is a SaaS platform operated by Drupefruit LLC. Two toll-free numbers send SMS, each with a distinct purpose and opt-in path:

All messaging from this number is transactional and account-related. We do not send marketing blasts, promotional broadcasts, or any messaging without explicit prior consent from the recipient.

How Opt-In Works

Recipients consent to receive SMS from FolioLive through one of three explicit mechanisms. In all cases, opt-in is logged with timestamp and source for compliance verification.

Path 1 — Verbal consent during inbound voice call (most common)

1

Caller phones 833-FOLIO50

An inbound caller dials (833) 365-4650 and reaches our AI receptionist (Tessa).

2

Caller requests a follow-up

During the call, the caller may request information that is most easily delivered by text — for example, a link to our website, booking page, or other product information.

3

Tessa requests verbal consent

Before sending any SMS, Tessa explicitly asks for the caller's consent using the following script:

The caller must respond with an explicit affirmative (“yes”). A negative or ambiguous response results in no SMS being sent.

4

Caller affirms ("yes") and consent is logged

Caller's affirmative response is captured in the call recording and transcript, then logged with timestamp, caller phone number (E.164 format), and the consent text. Records are retained for the period required by applicable law and carrier messaging policies.

5

Enrollment confirmation sent

FolioLive immediately sends a confirmation SMS:

The requested information follows. Every message includes Reply STOP to opt out.

Path 2 — Customer-initiated SMS

1

Customer sends an inbound SMS

A customer sends an SMS to 833-FOLIO50 on their own initiative, asking a question, requesting information, or replying to a prior message.

2

FolioLive responds with a single transactional reply

The customer-initiated SMS itself constitutes opt-in for a one-to-one conversational response. We respond with the requested information and include opt-out instructions: Reply STOP to opt out.

Path 3 — Web form opt-in (foliolive.link signup)

1

User signs up at foliolive.link

When a user creates an account on foliolive.link and provides a phone number, the signup form displays the following consent disclosure adjacent to the phone-number field:

2

Verification SMS sent

FolioLive sends a one-time verification code to the provided number. The user enters the code to confirm ownership. Verified numbers may then receive ongoing transactional SMS as described in our SMS Terms.

Path 4 — Marketplace service request (877-70-FOLIO)

1

Customer requests a service on foliolive.link

A customer requesting a local service through the FolioLive marketplace enters their phone number on the request form. The form displays the following consent disclosure adjacent to the phone-number field:

2

Verification code confirms the number

FolioLive sends a one-time verification code from 877-70-FOLIO. The customer enters it to confirm ownership of the number. Service providers separately consent to job-offer notifications during marketplace onboarding.

3

Transactional updates only

The customer receives transactional updates about their request — for example, when a provider accepts. No marketing or promotional content is ever sent. Every message includes Reply STOP to opt out.

What FolioLive Will Send

SMS sent from 833-FOLIO50 falls into two categories:

What FolioLive Will NOT Send

How to Opt Out

Carrier-standard opt-out keywords STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT are honored automatically. To re-enable SMS after opting out, reply START, YES, or UNSTOP.

How to Get Help

Reply HELP to any SMS. You will receive a help message with contact information. You may also email [email protected] for assistance.

Records of Consent

FolioLive retains records of opt-in events — including timestamp, source path (verbal / customer-initiated / web form), call recording reference (when applicable), IP address (when applicable), and the phone number provided — for the period required by applicable law and carrier messaging policies. Records are produced on request to verify opt-in status.

Costs

Message and data rates may apply. FolioLive does not charge end users for receiving SMS, but your mobile carrier's standard messaging rates apply. Check with your carrier for details.

Related Policies

Contact

FolioLive is operated by Drupefruit LLC.

Drupefruit LLC
2108 N St #14738
Sacramento, CA 95816
United States

Email: [email protected]
Toll-free: (833) 365-4650